AI agents reach employers by phone, email, and fax—then return the recording, transcript, and result.
Trusted across hiring, lending, and leasing
Superunit handles the phone trees, callbacks, emails, and faxes—then returns the recording, transcript, timestamps, and result.
Multi-channel outreach— by phone, email, and fax
Persistent follow-up— every attempt tracked until the employer responds
No queue delays— always on and acting immediately
Investor-reviewable PDF— includes the employer-contact reverse lookup, timestamps, outreach history, and the result fields needed for the e-folder
Send the borrower, employer, timing, and known contact details through your configured Superunit workflow.
Superunit researches the right contact and works across phone, email, and fax instead of leaving the request in a manual queue.
The agent navigates the phone tree, reaches an employer representative, and captures the employment information your workflow requests.
The recording, transcript, contact details, timestamps, attempts, and structured result are kept together for review.
The completed verification and supporting evidence return to the configured workflow for lender review and loan-file documentation.
See how calls, transcripts, contact details, timestamps, and outreach outcomes are returned for lender review.
See automated VVOE in action →Every completed VVOE returns the result and the outreach record behind it.
The completed phone verification includes the recording for customer review.
Calls are transcribed and returned with the result so teams can review the conversation without listening end to end.
Employer, employment information, contact details, and who confirmed — organized for lender review.
Attempts, contacts, and outcomes are kept in one timeline with the completed result.
Completed results and supporting evidence return through the workflow configured for your team.
Recordings, transcripts, timestamps, contact details, and outreach outcomes stay together for customer review.
Verbal verification of employment is a pre-closing check that confirms a borrower’s current employment directly with the employer. It helps the lender determine whether the employment used to qualify the borrower is still active shortly before the loan closes.
Timing depends on the loan and current investor guidance. Fannie Mae guidance generally calls for verbal verification within 10 business days before the note date for employment income, while Freddie Mac describes a 10-day pre-closing verification. Lenders should apply their own policy and the current guide requirements for each loan.
The requested fields depend on the lender’s workflow. A completed result can include the employer, current employment status, the employer representative who confirmed it, contact details, timestamps, and the outreach outcome, together with the recording and transcript when the verification is completed by phone.
Superunit continues structured outreach across phone, email, and fax, records each attempt, researches alternate employer contacts, and keeps the latest outcome visible. Your team can review both the completed result and the documented attempt history.
Superunit returns the structured result with the supporting evidence available to the configured customer workflow: recordings, transcripts, contact details, timestamps, and outreach history. Delivery is configured around the lender’s operating process rather than requiring processors to reconstruct the verification manually.
Superunit supports direct employer outreach and preserves the evidence produced by that workflow. Because requirements and permitted alternatives vary by loan and change over time, lenders remain responsible for applying current Fannie Mae, Freddie Mac, investor, and internal requirements to each file.
Walk through employer outreach, the completed result, and the evidence returned for lender review.