AI agents launch every selected provider across phone, email, and fax in under 10 minutes. Investigate more claims, get answers sooner, and surface more prior or undisclosed treatment—without building a larger call center.
The problem is not that SIU teams do not know where canvassing can help. It is that traditional outreach gets slower and more expensive with every claim and facility added.
Every added claim, facility type, and search radius creates more manual phone work, so teams have to ration which files receive a canvass.
When provider outreach takes days, adjusters and investigators move forward without the treatment history the canvass was meant to uncover.
Investigators spend time asking for status while follow-up quality and documentation vary from assignment to assignment.
Superunit changes the economics of canvassing. Every selected location launches in under 10 minutes regardless of radius or facility count, so SIU can apply the tactic earlier and across more claims—not only after a file reaches the top of a referral backlog.
Use medical canvassing beyond a small referral queue. Broader canvassing coverage creates more opportunities to surface prior or undisclosed treatment.
A wider radius or a larger facility set runs in parallel instead of becoming a longer human work queue.
When a provider requires authorization, the same agent sends the release and follows the records request through completion.
Every attempt, contact, recording, transcript, result, and follow-up stays attached to the case in one consistent format.
Investigators can see every facility, every attempt, who answered, what was confirmed, and the supporting recording and transcript. When records are needed, the request and follow-up continue in the same workflow.
Explore medical canvassingSee how Superunit can run broader medical canvasses, return results sooner, and pursue records after a hit.