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Reference interviews, completed in hours—not days

Superunit calls, texts, and emails references in parallel, conducts structured phone interviews, and returns transcripts with an 83% completion rate and three-hour median turnaround.

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Reference check statistics

Completion rate
83%
15,000 checks in the last six months
Median turnaround
3h
Submission to completed result
Per completed reference
$2–$4
Volume-based, pay for results
Channels in parallel
3
Phone, SMS, and email

What is automated reference check software?

Automated reference check software contacts a candidate’s references, collects structured feedback, and returns the answers without a recruiter managing every call. Superunit is built for CRAs, staffing agencies, and high-volume hiring teams that want live interviews rather than survey responses alone.

Superunit contacts managers, supervisors, peers, and other references by phone, SMS, and email at the same time. The agent conducts the interview, asks relevant follow-up questions, and keeps the available call transcript and message threads with the result. It uses the same multi-channel outreach model as Superunit’s employment and income verification product, adapted for open-ended interviews.

How Superunit’s automated reference checks work

  1. 01

    Submit by API or bulk upload

    Send candidate details, reference contacts, and a standard or customized question set.

  2. 02

    Phone, SMS, and email start together

    The AI agent begins all three channels in parallel and follows up at varied times, including evenings and weekends.

  3. 03

    The agent conducts the interview

    It asks configured questions and relevant follow-ups based on each reference’s answers.

  4. 04

    Results are returned

    Completed answers are compiled into the result. Email threads, text messages, and call transcripts remain available.

Automated reference check software: interviews vs. surveys

The main difference between reference check platforms is how they collect the answer. Survey tools optimize for standardized forms; researcher-led services preserve live conversation; Superunit uses AI agents to conduct phone interviews while running SMS and email outreach in parallel.

ProviderHow references respondPublished turnaroundPricing model
RefAssuredMobile surveys sent by SMS and emailUnder 26 hoursAnnual placement-volume quote; unlimited references
RefNowDigital forms with email and SMS reminders; phone attempts available36-hour averageCredits, subscriptions, and bulk discounts; quote-based
CheckrHuman researchers call references with open-ended questionsNot publicly stated$10 per reference verification
VerifyRefEmail questionnaire or optional browser-based AI voice responseNot publicly stated$699 for 100 candidate checks
Checkster / HarverTwo-minute mobile or desktop survey24 hoursQuote-based; public price not stated

Superunit fits teams that need an interview rather than a form response, but do not want recruiters or researchers making every call. Its AI agents reach references on three channels at once, ask follow-up questions during the interview, and charge only when a reference is completed.

Who automated reference checks are built for

Consumer reporting agencies

Add professional and personal reference interviews without building a calling team. API submission, custom questions, and accessible threads and transcripts support high-volume screening operations.

Staffing agencies

Run reference checks across large candidate pipelines while keeping questions consistent by client, role, or program. Three-channel outreach reduces recruiter follow-up.

High-volume hiring teams

Collect structured feedback from managers, peers, direct reports, or clients. Bulk upload handles large batches while adaptive questions preserve interview depth.

Reference check software FAQ

What is reference check software?
Reference check software automates contacting a candidate’s professional or personal references and collecting structured feedback. Superunit uses AI agents to call, text, and email references simultaneously rather than relying only on emailed surveys.
How long does an automated reference check take?
Superunit’s median turnaround is three hours from order submission to a completed result. That figure is based on 15,000 reference checks completed during the last six months.
How much does a reference check cost?
Superunit costs $2–$4 per completed reference, depending on volume. Pricing is pay-for-results, so incomplete outreach attempts are not billed as completed references.
Can reference check questions be customized?
Yes. Customers can configure questions by role, client, program, industry, or other screening requirement. During a live interview, the AI agent can ask follow-up questions based on the reference’s answers.
Does Superunit integrate with an ATS or screening platform?
Reference checks can be submitted through an API or bulk upload. Completed results are returned to the customer, with email threads, text messages, and call transcripts available for review.
How is Superunit different from survey-based reference check software?
Survey-based tools collect written form responses. Superunit uses AI agents to conduct structured phone interviews, ask relevant follow-up questions, and use SMS and email alongside calling to reach the reference. The available transcript and message threads stay with the result.
What types of references can Superunit contact?
Superunit can contact former managers, supervisors, peers, direct reports, clients, and personal references. The question set can be adapted to the relationship and the information the customer needs.

Add reference interviews to your workflow

Submit by API or bulk upload. Pay $2–$4 for each completed reference.

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