Our agents find the providers most likely to have seen a claimant, call them all at once, and confirm only whether and when the claimant was treated. No PHI, no records, no release.
One investigator dialing providers one at a time.
More volume means junior staff and dropped quality.
Which providers get called, and how, varies every time.
You're blind until the report shows up.
Pinpoints the clinics, pharmacies, and hospitals near the claimant most likely to have records.
Every provider dialed in parallel, so a week of calling happens in minutes.
When a front desk wants a written request, the agent faxes it and brings the answer back, instead of leaving it stuck in a queue.
Navigates phone trees, holds, transfers, and gatekeeper questions the way an experienced canvasser would.
Asks only whether the claimant was seen and when, then logs every outcome.
Every confirmation compiled into a clean, audit-ready report.
Confirmation only: whether and when a claimant was treated. No diagnoses, no records, no PHI, no signed release required.
We surface dates and locations, never medical details, so the canvass stays outside the scope of a records request.
Same-day coverage on every claim, fully recorded and audit-ready.