Persistent multi-channel outreach (phone, email, SMS) to confirm tenancy dates, payment history, and whether they'd rent to the applicant again.
Confirmed move-in and move-out. Catches gaps, inflated durations, and overlapping claims.
On-time vs. chronically late, plus any collections, evictions, or unpaid balances.
Natural lease end, mutual termination, eviction, or non-renewal.
Unauthorized occupants, pet violations, noise complaints, or damage beyond normal wear.
Would the landlord rent to them again? Often more revealing than any other data point.
Address, unit type, and rent amount checked against applicant claims.
Unlike employers, landlords have no HR department or dedicated verification line. They're small operators who may not answer calls from unknown numbers. Evening and weekend outreach is often more successful than business hours.
Evening and weekend calls
Phone, email, SMS (where permitted)
Persistent follow-up across multiple days
Property managers handled via formal channels
Multi-channel outreach, 24/7. Pay only when complete.