Drug tests stall. Collection sites don't respond. MROs take days. Superunit's agents follow up persistently so your team doesn't have to.
Labs quote 24–48h and routinely exceed it. Each follow-up call takes 15+ minutes.
Samples sometimes fail to ship to the lab. Without active follow-up, tests sit in limbo.
Non-negative results need MRO verification and applicant contact — days of delay without tracking.
Superunit tracks every outstanding test. When results miss their window, agents contact the collection site, lab, and MRO as needed.
Automatic status tracking from order to result
Collection site follow-up — confirm sample shipped
Lab follow-up — receipt and processing status
MRO coordination on non-negative results
Real-time status via webhook or portal
Chain of custody preserved
Persistent follow-up on every outstanding test.